When your technology doesn't work, your staff doesn't either!

Keeping your network current, secure, and properly protected is a concern for every business owner.  When you hired your Managed Services Provider (MSP), you expected to gain peace of mind.  However, you wonder if they’re doing all they claimed they would…and what that might mean for the state of your network and your business. ​

Office-IT

Office-IT employs sophisticated monitoring and management tools which work alongside our highly-skilled, in-house Network Operations and Security Center (NOC).  This means you get intelligent, 24/7 monitoring and alerts, and the remediation, escalation, and prevention strategies from a team of experts who intimately understand your network infrastructure.  We emphasize consistent communication to provide critical security and accountability reporting, as well as life-cycle management that adheres to our Best Practices Value Map, so you’ll never feel left in the dark about the state and performance of your network. 

Round the Clock Monitoring & AlertsOur dedicated Network Operations and Security Center proactively monitors your network for potential issues and begins resolving them before your staff even know something went wrong.  BackOffice™  monitors your entire core IT infrastructure including Servers (Cloud & On-premise), Workstations, Firewalls, Switches, Wireless Access Points, UPS’s (Uninterruptible Power Supply/Battery Backup), and Printers.

Microsoft Patch & Security Management Applying the necessary Microsoft Operating System (OS) and common third-party patches and security updates are one of the most critical methods of protecting your network from malware and other malicious hackers. Other providers automatically push the updates and patches as they’re released and hope they’re successful.

At Chesnet, we first evaluate and test them to identify risks and stability. Once approved, we proactively prepare your network and monitor progress to ensure your devices are protected with minimal interruption to your team. Finally, we externally validate the success of each patch to ensure your network stays safe.